Items purchased directly from our website may be returned within 30 days from the date of shipment for a full refund to the original form of payment for the full price of the item(s). The item(s) must be unopened, unworn, and without any visible damage.

After shipping, please forward your receipt for tracking. Once we receive your tracking information to confirm it’s en route to the fulfillment center, your refund or store credit will be issued and you will be notified.

Playbox d.o.o.
Vrapčanska Draga 37, 10 000 Zagreb, Croatia



The total amount refunded will be credited to your payment method that was used at the time of purchase (minus shipping and handling). Refund will be proccesed 10-15 business days once the package arrives at our facility and the item(s) are inspected. Please use email address for any refund related situations.